Jerr-Dan Parts
Returns Policy
Both the Customer and East Coast Truck & Trailer Sales, Inc. has the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. Returns, refunds, and exchanges are accepted up to 15 days after the original purchase date with required RMA. All returns must be undamaged, and in the original condition of the product at the time of purchase accompanied with the receipt.
When doing a “Return Request” for an order that you have placed or received, simply press the "View Order" link in the "My Dashboard" section.This will bring you to your order area, where you can do a return request by pressing the "Return Request" button at the bottom of the page.
You will be taken to a page where your order information will look something like this:
CREATE RMA FOR ORDER 10000XXXX
ORDER INFORMATION
Order ID 10000XXXX
Customer Name John Q Customer
Order Shipping Address John Q Customer
2020 Relevance Circle
Virginia Beach, Virginia, 23458
United States
T: 7574652200
Check off the product(s) you wish to return, and fill in the reason for the return(s). The "Reason to Return" box for information will also be displayed at the bottom: After providing the information for the reason for return, press the "Submit" button. The "Submit" button sends your info to us for review. You will receive an email after your submission, giving you contact information. We will assign a "Return Merchandise Authorization" number (RMA) and supply you with that RMA and any special instructions about the order's return via e-mail and/or voice.
Any re
Both the Customer and East Coast Truck & Trailer Sales, Inc. has the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. Returns, refunds, and exchanges are accepted up to 15 days after the original purchase date with required RMA. All returns must be undamaged, and in the original condition of the product at the time of purchase accompanied with the receipt.
When doing a “Return Request” for an order that you have placed or received, simply press the "View Order" link in the "My Dashboard" section.This will bring you to your order area, where you can do a return request by pressing the "Return Request" button at the bottom of the page.
You will be taken to a page where your order information will look something like this:
CREATE RMA FOR ORDER 10000XXXX
ORDER INFORMATION
Order ID 10000XXXX
Customer Name John Q Customer
Order Shipping Address John Q Customer
2020 Relevance Circle
Virginia Beach, Virginia, 23458
United States
T: 7574652200
Check off the product(s) you wish to return, and fill in the reason for the return(s). The "Reason to Return" box for information will also be displayed at the bottom: After providing the information for the reason for return, press the "Submit" button. The "Submit" button sends your info to us for review. You will receive an email after your submission, giving you contact information. We will assign a "Return Merchandise Authorization" number (RMA) and supply you with that RMA and any special instructions about the order's return via e-mail and/or voice.
Any re